Last updated · 30 April 2026

Privacy Policy

How Hyperdome Car Wash collects, uses, stores and protects your personal information. This policy is governed by the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Who we are

Hyperdome Car Wash(ABN 50 162 253 072) operates two locations inside Hyperdome Shopping Centre, Logan QLD. References to “we”, “us” and “our” in this policy mean Hyperdome Car Wash.

2. Information we collect

When you book a car wash through our website we collect:

  • Your name, email address and phone number.
  • Vehicle details (type and any add-ons selected).
  • Booking date, time, location and pricing information.
  • If you create an account, an authentication identifier from our sign-in provider (Clerk).
  • Anonymous analytics data (page views, referrers, device type) via Google Analytics.

We do not collect or store payment card numbers on our servers. Payments are taken in person at the bay.

3. How we use your information

  • To confirm and manage your booking.
  • To send you a booking confirmation email and contact you about your appointment.
  • To improve our website and services using aggregated analytics.
  • To meet our legal and tax record-keeping obligations.

4. Sharing your information

We share limited personal information only with service providers who help us run the website and deliver bookings:

  • Neon (database hosting) — stores booking and account records.
  • Clerk (authentication) — manages sign-in if you create an account.
  • EmailJS (email delivery) — sends booking confirmation emails.
  • Vercel (hosting) — serves the website.
  • Google Analytics — provides anonymised usage statistics.

We never sell your personal information.

5. Data security

We use HTTPS across the entire site, restrict admin access by email, and store data with reputable cloud providers. While no system is perfectly secure, we take reasonable steps to protect your information from misuse, loss and unauthorised access.

6. Your rights

You can ask us to access, correct or delete your personal information at any time. To make a request, or to raise a privacy concern, contact us using the details below.

7. Cookies

We use a small number of cookies to keep you signed in and to measure anonymous traffic. You can disable cookies in your browser; some features (such as account sign-in) may not work as expected if you do.

8. Changes to this policy

We may update this policy from time to time. The “last updated” date at the top of this page reflects the most recent revision.

9. Contact us

For privacy enquiries, please call (07) 3806 0358 or visit our contact page.